Donation Guidelines

Donation Guidelines

Below is a partial list of items we cannot accept as donations. Please be aware that this list is not exhaustive and other items may be refused at the store manager’s discretion. Please call for guidance before dropping off any merchandise.


Donation Refusal List

Expand all

  • Non-Donatable Items

  • Non-Lead-Free Plumbing

Please be aware that many items simply cannot be assessed for acceptance without seeing them first. Consider emailing photos or provide a detailed description to store staff before bringing merchandise to us.

As per IRS regulations the donor must place the value on any items donated for tax purposes and be prepared to justify that value in the event of a tax audit. We cannot place or substantiate a value on non-cash donations.



Our Locations


  • Best in America Charity
  • Top Places to Work San Antonio
  • Guide Star Exchange Silver Participant
  • Charity Navigator